Contact and customer service

If you have any questions or comments, please feel free to contact Customer Service.

Contact customer service

Tel. 7015 7000

Opening hours:
Monday - Friday: 8:00 - 16:00

Contact Metro Service

You can contact the Light Rail's operator, Metro Service, if you have any questions about the operation of the Light Rail.

Go to Metro Service
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What about the travel rules?

DOT has gathered all the travel rules for the transport companies on Zealand, so you only have to look in one place to get answers to your travel wonders. The rules are not necessarily the same across bus, train and Metro, where both space and passenger numbers vary greatly. How are the travel rules determined? The travel rules are laid down in the ‘Common nationwide travel rules’ in accordance with the ‘Railway Act’ and the ‘Act on Traffic Companies’.
Read more about the travel rules at DOT